FAQs
Do you hold a waterproofing license?
Qualified waterproofing professionals will have undertaken a Certificate III in Construction Waterproofing from a body such as Master Builders Association of NSW and hold a waterproofing license, indicating they are trained in the technical and practical aspects of waterproofing. While there are specialist waterproofing professionals available, homeowners may find their current building and plumbing contractors hold a waterproofing license.
Will you provide a written guarantee of workmanship and a warranty
Property owners should always request a written guarantee on waterproofing work. Waterproofing defects can appear years after the work is completed, so keep paperwork in a safe place in case it’s needed down the track.
Are you fully insured?
It is very important for business owners, contractors and sole traders to have public liability insurance to protect not just themselves and their business. but it is also equally important because it protects you and any property or contents that could unexpectedly get damaged or destroyed . This gives you peace of mind that everything you have worked hard to acquire is protected.
Does your company comply with Australian standards ?
By law, waterproofing work is required to comply with Australian Standard
3740-2010
Waterproofing Domestic Wet Areas and/or Australian Standard
4654-2012
External Above Ground Waterproofing at a minimum. Depending on the property, you may require additional waterproofing work which can be discussed with your builder.
What is your waterproofing experience?
In addition to a waterproofing license, it’s worth inquiring about previous experience for added peace of mind. Don’t be shy to ask for customer testimonials.
Do I need a professional ? I saw this youtube video…
Honestly, you could try to do the work yourself, but like all things in the building trade a professional gives you more than just the “work”……they give you peace of mind, they give you professionalism, they give a speedy and professional work ethic, also, if there is a mistake they know how to fix the problem without going back to youtube, outside those facts only a professionally licensed waterproofer can give you a waterproofing certificate which is required by law.